Case Studies

Better decisions produce better outcomes.

D.A.D operates independently. Every case study we publish is our own engagement, evaluated on the same standard we hold every client to: did the decision hold up?

Situation
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Decision
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What We Examined
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Key Finding
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Recommendation
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Decision Significance
Decision Room Case Study · CFL Finance Company Limited — Office Relocation · Name changed for client confidentiality
01Situation

CFL Finance Company Limited was evaluating a property, Yaba, Lagos as a potential replacement for its existing office in Ikoyi.

The proposed property was originally designed as a private residence and had subsequently been converted for commercial use. CFL had not yet committed to the lease and required professional judgement before making the decision.

The challenge was not simply whether the building could be renovated. It was whether the property could realistically support CFL’s projected workforce, operational structure and corporate requirements, and whether the required retrofit investment would make commercial sense alongside the proposed lease.

02Decision
Should CFL proceed with leasing the property and invest in adapting it as its new corporate office?

The decision required consideration of more than the property’s physical condition.

We needed to establish:

  • whether the available space could accommodate the projected workforce;
  • how effectively the existing residential layout could be adapted to corporate use;
  • whether senior management and departmental functions could be appropriately accommodated;
  • what operational compromises would be required;
  • what level of retrofit investment would be necessary; and
  • under what conditions the property would remain commercially sensible over the intended lease period.
03What We Examined

D.A.D assessed the property from four connected perspectives:

Spatial Capacity

CFL’s projected full-capacity structure comprised 39 personnel, including 31 core office personnel requiring permanent workspace.

The property’s estimated net productive workspace was approximately 116 sqm.

At conventional workspace densities, this was insufficient for the projected core workforce. Even with a compressed cluster arrangement using wall-mounted workstations, the property was operating close to its effective capacity.

Operational Fit

We mapped the projected departmental structure against the available rooms and considered how teams would interact, report and collaborate.

Particular attention was given to the workspace requirements of senior personnel, departmental adjacency and the effect of the building’s residential origins on commercial workflow.

Adaptive Reuse Potential

We examined whether the existing building could be reorganised rather than simply renovated room-by-room.

The analysis explored relocating the CEO’s workspace to the boys’ quarter, allowing the largest room in the main building to support senior operational functions while keeping the core teams within the main building.

The potential connection between the main building and the BQ, together with the use of the external area for water infrastructure and staff welfare, was also considered.

Retrofit & Long-Term Economics

We identified the major interventions required to bring the property to an appropriate corporate standard, including:

  • BQ rehabilitation;
  • workspace reconfiguration;
  • electrical, mechanical and plumbing upgrades;
  • water storage infrastructure;
  • environmental improvements;
  • staircase intervention;
  • corporate fit-out;
  • staff welfare facilities; and
  • improved circulation between the main building and BQ.

A preliminary retrofit investment north of ₦45 million was identified.

We then considered these requirements alongside the lease economics, potential landlord contributions, staff growth and the duration over which the retrofit investment would need to be recovered.

04Key Finding
The property was workable, but fundamentally constrained.

The central issue was not whether the building could physically be converted into an office. It could.

The issue was that CFL’s projected workforce already pushed the property to its effective spatial ceiling.

A compressed configuration could accommodate the projected core workforce, but this would leave limited room for growth and would require deliberate acceptance of tighter working conditions.

The assessment also identified four senior functions whose workspace requirements could not be comfortably resolved within the building under the available configurations: the General Manager, Chief Financial Officer, Operations Manager and Accounts Manager.

The property’s residential origins created further limitations in circulation, spatial hierarchy and departmental separation.

The analysis therefore established that the property could not be judged simply on its rent or its apparent physical condition. Its viability depended on whether CFL was willing to exchange spatial flexibility and some degree of workplace privacy for the property’s potential cost and location advantages.

05Recommendation

D.A.D did not recommend proceeding or withdrawing from the property in isolation.

Instead, we established the conditions under which the property could represent a viable decision.

Proceeding could be justified if:

  • the lease represented a meaningful and sustained cost advantage over CFL’s existing premises and comparable alternatives;
  • management was comfortable with a compressed and clustered workplace arrangement;
  • the retrofit investment could reasonably be amortised over the intended lease period;
  • staff growth remained within the building’s practical capacity;
  • the absence of enclosed workspaces for certain senior personnel was an accepted organisational trade-off; and
  • the landlord was willing to negotiate appropriate rent-free or fit-out contribution terms.

The property would become increasingly unattractive if CFL anticipated significant workforce growth, required greater executive privacy, experienced increasing parking demand or needed greater departmental separation.

The recommendation was therefore to evaluate the property as a conditional opportunity rather than an automatic relocation solution, with lease economics, retrofit cost, operational efficiency, staff welfare and long-term scalability considered together.

06Decision Significance

The assessment changed the question from:

“Can this building be renovated into an office?”

to:

“Does this property make sense for CFL given what it will cost, how it will operate, and how long it can serve the organisation?”

That distinction was significant.

A building can be physically adaptable and still be the wrong property for an organisation.

By testing the property’s capacity, operational fit, retrofit requirements and long-term constraints before lease commitment, CFL could evaluate the decision with a clearer understanding of the trade-offs involved.

The value of the assessment was not in making the decision for CFL. It was in making the consequences of the decision visible before the commitment was made.

Decision Room Case Study · Mood Real Estate Limited — Development Readiness & Owner Protection · Name changed for client confidentiality
01Situation

A property owner had entered into joint venture agreements with developers for the redevelopment of two prime properties in Lagos. The owner contributed the land, while the developers assumed responsibility for project financing, design, statutory approvals, procurement and construction.

Our team was engaged as the owner's representative to help safeguard the owner's interests, assess project readiness and provide independent oversight as the developments progressed.

Initial reviews revealed significant differences in the preparedness of the two projects. One had an identifiable consultant team and an emerging design direction, but key documentation, approvals and funding evidence remained outstanding. The other faced more fundamental issues involving planning compliance, design coordination, consultant appointments, construction documentation and demonstrated financial capacity.

02Decision
What needed to be resolved before either development could responsibly advance toward construction, and what controls were necessary to protect the owner's interests?

With the joint venture agreements already executed, the task was not simply to monitor construction. It was to establish whether the developers had adequately prepared for delivery, identify the owner's exposure under the existing arrangements and advise on the actions required before the projects advanced further.

03What We Examined

Our review covered the key conditions underpinning successful project delivery:

  • Developer readiness: Relevant experience, project management capacity, delivery teams and evidence of financial capability.
  • Agreement and risk allocation: Responsibilities assigned to each party and gaps that could expose the landowner to avoidable project risk.
  • Design and documentation: Consultant appointments, design completeness, specifications, bills of quantities and construction documentation.
  • Planning and statutory compliance: Approval status and the alignment of proposed development schemes with applicable planning requirements.
  • Cost, programme and procurement: Cost substantiation, funding plans, delivery schedules, contractor selection and readiness to commence work.
  • Owner protection and governance: Reporting arrangements, change control, escalation procedures, completion requirements and handover obligations.
04Key Finding
A signed joint venture agreement did not, by itself, establish that either development was ready for construction.

The reviews identified unresolved matters relating to financial evidence, design documentation, statutory approvals, delivery capacity and project controls. The two projects presented different levels of readiness and required different responses.

The reviews also identified weaknesses in the contractual and governance arrangements, including insufficiently defined procedures for managing changes, reporting progress and verifying completion and handover.

These issues mattered because the owner's exposure extended beyond the quality of the finished building. It also depended on the developer's ability to fund, coordinate and deliver the project within a sufficiently controlled framework.

05Recommendation

Our recommendations addressed both the immediate readiness of the developments and the underlying arrangements governing their delivery.

They included:

  • Reassessing the suitability of one developer for the project and considering termination of that arrangement.
  • Requiring stronger evidence of capacity, funding, progress and accountability from the other developer.
  • Reviewing and redrafting both joint venture agreements to address material gaps in risk allocation, governance, reporting, change control, completion and handover, with appropriate legal and commercial advice.
  • Establishing clear conditions and controls that would need to be satisfied before the developments could advance responsibly.

The objective was not merely to keep the projects moving. It was to establish a framework in which the parties' obligations were clear, risks were visible and the owner's interests could be adequately protected without overlooking the safeguards required by the developers themselves.

06Decision Significance

The engagement exposed a distinction that matters in complex development projects: identifying a risk and having the freedom to act on it are not the same thing. The client acknowledged the factual basis of our findings and expressed satisfaction with the work. However, existing relationships with the developers constrained the changes the client was prepared to pursue. Our recommendations, including a fundamental review of the joint venture arrangements and stronger measures to protect the owner's interests, were therefore not implemented as proposed.

The engagement subsequently concluded. The client nevertheless expressed an intention to involve us earlier in future projects, when our input could help shape the arrangements before commitments were made.

For us, the experience reinforced a central principle of the Decision Room approach: the earlier independent advice enters a capital decision, the more opportunity there is to address material risks before contractual commitments and existing relationships narrow the available options.

Our role is to make those risks visible, explain their implications and give decision-makers a sound basis for action. The final decision remains theirs.
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